IT Pros Inc - SMS Privacy Statement
IT Pros Inc — SMS Privacy Statement
What This Policy Covers
This privacy statement describes how IT Pros Inc collects, uses, and protects information in connection with our SMS/text messaging program.
Information We Collect
When you opt in to receive SMS messages from IT Pros Inc, we may collect:
- Your mobile phone number
- Your name and contact information
- The date and time you opted in
- Your opt-in method (e.g., web form, verbal consent, written consent)
- Message delivery and response data
How We Use Your Information
We use the information collected through our SMS program to:
- Send service alerts, notifications, and updates related to IT services we provide to you or your organization
- Communicate appointment reminders and scheduling information
- Deliver security alerts and incident notifications
- Respond to your inquiries or support requests via text
- Send messages you have specifically requested or consented to receive
Information Sharing
We do not sell, rent, or share your mobile phone number or any personal information collected through our SMS program with third parties for their marketing purposes.
We may share your information only in the following circumstances:
- With service providers who assist us in delivering SMS messages (e.g., our messaging platform provider), who are contractually obligated to protect your information
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of IT Pros Inc, our clients, or others
Data Retention
We retain your phone number and opt-in consent records for as long as you remain subscribed to our SMS program and for a reasonable period thereafter to comply with legal and regulatory requirements.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the personal information collected through our SMS program against unauthorized access, disclosure, alteration, or destruction.
Your Rights
You may:
- Opt out of receiving SMS messages at any time by replying STOP to any message
- Request information about the data we hold about you by contacting us at the information below
Children's Privacy
Our SMS program is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy statement from time to time. Any changes will be effective when posted. We encourage you to review this statement periodically.
Contact Us
If you have questions about this SMS privacy statement, please contact us:
IT Pros Inc
Email: info@askitp.com
Phone: 864-574-3522